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	Warranty
	The Battery Doctor provides warranty on all of it`products. Warranty is calculated from DOP - Date of purchase. - Mobile Phone batteries - 6 months - Laptop Computer batteries- 12 months - Battery Chargers - 12 months - Cordless Power Tool batteries- 6 months - Camcorder and Digital Camera batteries- 12 months Warranty Proceedure If you experience a problem with one of our products... - Contact Us using the "Contact Us" link under the information section of this website, and let us know with some detail what the problem is. - If the problem cannot be resolved by correspondence, The Battery Doctor will provide a return authorisation (RA) number. - Quoting the RA number, the item can then be returned to us at the following address: The Battery Doctor 15 Kahlua Crescent BOMADERRY NSW 2541 Please do not return any item without contacting The Battery Doctor first! Replacement Policy All items returned for warranty undergo analysis at our workshop. Faulty batteries are most commonly simply replaced, and a new battery despatched asap to the customer. We reserve the right to repair where practical. Warranty Exceptions -Disclaimer The Battery Doctor will not grant warranty on products or any part therof which have suffered through: - Improper charging, discharging or insertion. - Insertion into a faulty device - Short circuit - Shock damage - Neglect - Misuse - Water damage - Dissasembly - Accident Warranty claims may be rejected if proof of purchase is not provided Refund Policy We want to ensure our customers enjoy their experience shopping with the Battery Doctor. We understand that in special circumstances, a refund is in order. The Battery Doctor considers refund requests on a case by case basis. Most all reasonable requests for refund are granted.

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